Skip to main content

Member Roles and Permissions in Agents

Understand the difference between Admin and Member roles inside your SalesMind AI Agent.

Toe Wai Shan avatar
Written by Toe Wai Shan
Updated over 3 weeks ago

Overview

Agents in SalesMind AI can include multiple teammates. Each teammate is assigned a role that defines their permissions. Roles ensure secure collaboration by controlling who can create, edit, or delete critical items.


Roles Explained

  • Member

    • Can create and read campaigns, lists, and conversations.

    • Cannot delete items.

  • Admin

    • Has full access to create, read, and delete campaigns, lists, and accounts.

    • Responsible for managing members and high-level settings.


Identifying Message Authors

Each member has their own version of SalesMind AI, including separate campaigns. When viewing the inbox, you can see:

  • Sender name: Shows who validated or sent the message.

  • AI actions: If AI assisted in messaging, you’ll see tags like Reply by Autopilot Nurturing.

  • Human validation: If a teammate manually validated a draft, their name is attached to the message.

This ensures clarity on whether the message came from a teammate or from the AI system.


Key Takeaways

  • Members can’t delete; Admins can.

  • Each user has their own campaigns and inbox activity.

  • Messages clearly show whether they were handled by AI (Autopilot/Copilot) or by a human.

Happy Prospecting!

Did this answer your question?