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Manage Your Billing and Subscription

Find your invoices, update your payment method, and change your subscription from one place.

Updated 9 days ago

Your billing, invoices, and subscription plan all live in one place. This guide shows you where to find them in SalesMind AI and what you can do from there.

Prerequisites

  • An active SalesMind AI account
  • Admin access to manage billing on the account

Where to Find Your Billing Settings

You can reach your billing settings in three short steps.

  1. Open SalesMind AI and look at the left side panel.
  2. Click your profile at the bottom of the panel.
  3. Click Billing.

Open the profile menu from the left side panel

Click Billing in the profile menu

The Billing page opens. You see our plans at the top.


The Two Buttons Below the Plans

Scroll down past the plans. You see two buttons:

  • Meet Sales Team
  • Manage Billing

Meet Sales Team and Manage Billing buttons on the Billing page

Meet Sales Team

Click this if you want help picking the right plan. It books a meeting with one of our experts. They can walk you through your options and answer any questions about pricing.

Manage Billing

Click this to open your Stripe billing page. From there, you can view and change every detail of your subscription.

💡 Tip: Not sure which plan fits your team? Click Meet Sales Team first.


What You Can Do on Your Stripe Billing Page

Once you click Manage Billing, your Stripe billing page opens. Here is everything you can do from there.

Stripe subscription details and payment method

See Your Current Plan

Your active plan is at the top of the page. You also see:

  • The next billing date
  • The estimated next payment

This is the fastest way to know what's coming and when.

Update Your Payment Method

You see the credit card linked to your account. You can:

  • Add a new payment method
  • Switch which card is the default
  • Remove an old card

Update Your Billing Information

Your billing details show on this page too - company name, address, tax ID, and so on. You can edit any field by hand.

Download Past Invoices

Your full invoice history is on the same page. Click any invoice to open or download the PDF.

Stripe billing information and invoice history

Update or Cancel Your Subscription

You can change your plan or cancel it from this page. Stripe walks you through the next steps before you confirm.

⚠️ Warning: If you cancel, your plan stays active until the next billing date. After that date, you lose access to SalesMind AI.


Common Pitfalls

  • Looking inside agent settings. Billing lives in your profile menu, not under an agent.
  • Cancelling without checking the date. Always check the next billing date before you confirm a cancellation.

Key Takeaways

  • Open your profile at the bottom of the left side panel, then click Billing.
  • Click Manage Billing to open your Stripe page.
  • From Stripe, you can view your plan, update your card, edit billing info, download invoices, and cancel.
  • Click Meet Sales Team if you want help picking the right plan.