Overview
If your SalesMind AI extension becomes disabled or your account shows as disconnected, you can easily reconnect in just a few steps. This guide walks you through re-enabling the extension and restoring your LinkedIn connection.
Step-by-Step Reconnection
1. Click the Puzzle Icon
Look for the puzzle icon (Extensions menu) in the top-right corner of your Chrome browser. This icon shows all your installed extensions.
2. Open the Extensions Menu
Click Manage extensions at the bottom of the extensions popup to view all your installed extensions and their settings.
3. Enable the SalesMind AI Extension
Find the SalesMind AI extension in the list and toggle the switch on to re-enable it. If you see a warning that the extension violates Chrome Web Store policy, it will still function normally.
ℹ️ Chrome Web Store Policy Notice
You may see a warning that states: "This extension violates the Chrome Web Store policy."
This warning is nothing to worry about. Our team is currently updating the extension to fully comply with the latest Chrome Web Store guidelines. In the meantime, the extension remains fully secure and functional. Your data and LinkedIn account connection are completely protected. You can safely proceed with re-enabling the extension.
4. Reconnect Your Account
Return to your SalesMind AI profile in the web app. Under the Connected Accounts section, you should see a Disconnected status. Click the Reconnect button to restore your LinkedIn connection.
Click on Save Changes.
What Happens After Reconnection
• Your account status will change from Disconnected to Connected
• The extension will securely restore your LinkedIn session cookies
• You can resume sending campaigns and using all SalesMind automation features
Key Takeaways
• Reconnection only takes a few clicks
• The extension must be enabled for SalesMind to access your LinkedIn account
• Once reconnected, your account status will update automatically
• No data is lost during disconnection—just re-enable and reconnect
Happy Prospecting!