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Why Is My Campaign Not Running?

Find out the reasons why a campaign may not be running and how to fix them in SalesMind AI.

Toe Wai Shan avatar
Written by Toe Wai Shan
Updated over a month ago

If your campaign is not sending messages or invitations, there are several possible reasons. Use this checklist to identify and fix the issue quickly.


1. Leads Already in Another Campaign

  • SalesMind AI never contacts the same lead twice across campaigns

  • If your lead is already in another campaign, they will be excluded

  • Leads who are already connected to you will also be skipped if the campaign includes a connection request


2. Too Many Campaigns Splitting the Quota

  • Each LinkedIn profile has daily outreach limits:

    • 30 connections

    • 60 visits

    • 60 follows

    • 60 messages

  • If you are running many campaigns at once, the quota is divided between them

  • Time zones also matter: campaigns targeting regions that start later in the day may miss out if earlier campaigns already use the quota


3. Campaign Settings Blocking Outreach

  • Check your campaign settings:

    • Did you select specific weekdays? (for example, Thursday and Friday are disabled)

    • Did you restrict activity to certain hours or countries?

  • If a campaign shows zero activity on certain days, it may be because of these settings


4. Disconnected LinkedIn Account

  • If your LinkedIn account becomes disconnected, outreach stops immediately

  • Common causes:

    • Logged out of LinkedIn

    • Chrome extension removed or disabled

    • Plugin not authorized

  • Check the dashboard status; if it shows “Disconnected,” reconnect your LinkedIn account


Key Takeaways

  • Leads already in another campaign will not be targeted again

  • Daily quotas apply per profile: 30 connections, 60 visits, 60 follows, 60–150 messages

  • Running too many campaigns can spread quotas too thin

  • Check campaign settings (days, hours, restrictions) if no activity is happening

  • Always confirm your LinkedIn account is connected through the Chrome extension

✅ By checking these areas, you can quickly identify why your campaign is not running and get your outreach back on track.

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